Business Skills, Leadership &

Management

Online training subject

Consultancy that helps

© 2016-2019. Collaton Consultancy Limited, 8 Grampian Close, Collaton St Mary, Paignton Devon, TQ4 7GD, UK

Site Map UK Company Registration number 9930189

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Course Description Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This 75 minute course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. BUY NOW CANDIDATE LOGIN BUSINESS LOGIN
Customer Service

Business Skills, Leadership &

Management

Online training subject

Consultancy that helps

© 2016-2019 Collaton Consultancy Limited, 8 Grampian Close,

Collaton St Mary, Paignton Devon, TQ4 7GD, United Kingdom. UK

Company Registration number 9930189

Site Map

Consultancy that helps

Course Description Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This 75 minute course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non- verbal, discovering and understanding customer needs and much more. BUY NOW CANDIDATE LOGIN BUSINESS LOGIN
Customer Service
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